CleanWhale > FAQ > Why can I trust you?

Why can I trust you?

We carry out around a hundred post-renovation cleanings a month in Kyiv alone. This is not occasional side work but a separate line of business with trained teams, and it includes office buildings, sports facilities and whole floors of new developments handed over turnkey.

Every cleaner goes through training and works with a supervisor before being sent to a site on their own. We employ people under contract and assign a manager you can write to at any point.

Payment comes after the cleaning. You look at the result first and pay afterwards; we ask for no prepayment. If something is wrong, the guarantee applies and the team returns to finish the job.

Damage is covered by the company's insurance fund, so the matter is settled with us rather than with the individual who was holding the mop. And there are reviews: several hundred ratings from clients in Kyiv, including those describing how we corrected our own mistakes.

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Why can I trust you?

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