How the referral programme works
Once you register on the website, your personal referral code appears in your account. You pass it on to friends, neighbours or colleagues, and everyone who books a cleaning with it gets a discount on their first order.
Your points are credited after your friend's cleaning has actually taken place, not at the moment the code is entered. How many points a particular referral brought is visible in your account as soon as the booking is completed.
What the points are for
Points pay for any of our services: flat or house cleaning, window cleaning, post-renovation cleaning, upholstery dry cleaning. They can cover part of a bill, and the rest is paid by card or in cash.
Referral points add to those you collect from your own bookings through the loyalty programme, and they work alongside the regularity discount.
No limits
There is no cap on how many people you invite and the code does not expire. A friend can use it for a first booking and later switch to a regular schedule with up to 15 % off — a different mechanism that does not conflict with the referral programme.
Where to find your code
Log in to your account: the code is shown on the main screen together with your current points balance and loyalty level. From there it is easy to copy and send in a messenger.
If you have booked by phone without registering, an account takes a minute to create — you only need an email address and a phone number. Note that bookings made before registration will not appear in the history.
How much you get and how to spend it
Points are credited once your friend's cleaning has actually taken place and been paid for. They sit in your account with no expiry and come off the final sum of any later booking — enough to cover part of a cleaning or a single item such as the windows.
Points stack with any discount: the system applies the regularity discount or promo code first, and the points come off the resulting sum.
How many friends can I invite
There is no limit. Most often the code goes to neighbours in the same building — the most convenient scenario for everyone: the cleaner works several bookings at one address in a row, and you earn points from each.
What the programme does not do
Points cannot be cashed out or transferred to someone else. They do not apply to post-renovation cleaning, which is priced per square metre, and they do not combine with a corporate promo code — in such a booking only the larger of the two applies.