CleanWhale > FAQ > Can the price change?

Can the price change?

No. The price the manager quotes when you book is fixed and does not grow during the work. The cleaner will not call from your flat saying it is dirtier than expected and asking for more.

The amount is calculated from the area at UAH 150 per square metre, plus the separate items you choose — windows, the oven, the hood, the fridge, the inside of the cabinets. All of it is visible before you confirm the booking and repeated in the confirmation email.

A recalculation is possible in one case only: when the real scope differs from what was described. If you said 60 m² and the flat is 95 m², or mentioned four windows when there are nine, the manager contacts you before the work starts, shows the new figure, and you decide whether to go ahead. Quietly adding hours to the bill is not something we do.

Payment comes after the cleaning, once you have accepted the work. We take no prepayment.

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Can the price change?

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