In what case can the prices change?

We work at a flat rate. The price quoted when you book is the price you pay, and the cleaner will never call from your flat asking for more because the job turned out to be harder than expected.

The amount is calculated from what you tell us: the number of rooms and bathrooms, and the extras you choose — windows, the oven, the hood, the fridge, the inside of cabinets. All of it is visible in the calculator before you confirm and repeated in the confirmation email.

A recalculation happens in one case only: when the real scope differs from what was booked. If you booked a two-room flat and it turns out to be a four-room house, or said there were four windows and there are nine, the manager contacts you before the work starts, shows the new amount, and you decide whether to continue.

Very neglected flats are priced by the hour from the start, with an extra hour at UAH 499. We agree that in advance, from photos, rather than in the middle of the visit.