How does billing work?
We work with the payment service provider, which allows us to accept payments from any international cards, such as VISA and MasterCard of all types.
If you need a refund, it will be paid to the same card that was billed. To get a refund, call us at +380 (93) 0-935-735.
The time within which you will receive the money depends on your bank and the system.
The data are sent through a separate encrypted channel. Your personal information is safe with us and cannot be intercepted. The data are transferred in an encrypted form and are stored only on the specialized server of the system.
Other common questions
We also accept orders for Brovary, Irpin, Vyshhorod, Bucha and Vyshneve at no extra charge. Our cleaners can also provide services in other places located up to 40 kilometers from the city center. In that case, you will have to pay an extra fee of UAH 150 to 370.
We are an international company. We also work in Belarus: Minsk, Brest, Polotsk and Salihorsk, and also in Riga, Latvia.
You can make a booking online, over the phone or on social media. If you make a booking online, you can pay by card right away. If you make a booking over the phone or on social media and want to pay online, tell our manager about it, and we will send a payment link to your phone.
Please note that bonus points and the loyalty scheme only work if you make a booking online via your profile.