Is it safe to let a cleaner into my home?

Question

Is it safe to let a cleaner into my home?

Accepted Answer

We have been working since 2016 and employ our cleaners directly. Every candidate goes through a document check, several interviews and trial cleanings alongside an experienced colleague — only after that do they take a booking on their own.

All staff sign a non-disclosure agreement: what they see in your home is not discussed with anyone. We are also responsible for your personal data — your address and phone number are never passed to third parties.

The work is insured: if something is damaged, the company covers it rather than the cleaner out of their own pocket. So in a disputed situation you have someone to talk to, and that conversation is with a manager rather than with the person who has just cleaned your flat.

One practical tip: put small valuables — jewellery, cash, documents — in a drawer before the cleaner arrives. That removes the question rather than settling it afterwards. If there is a room nobody should enter, say so at the start of the visit.

Is it safe to let a cleaner into my home?

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