How much can a cleaner really earn?

Nothing terrible, and you will not be paying the full cost out of your own pocket. The company has an insurance fund that covers exactly this kind of situation — that is what it exists for.

The procedure is simple: tell the client straight away, photograph the damage and write to your manager. Do not try to repair or glue anything, and do not negotiate on your own — going through the company is faster and clearer for everyone.

From there the manager handles it, agreeing a repair, a replacement or compensation with the client. You do not have to deal with the complaint directly, and the process is not run against you.

The worst thing you can do is stay silent and leave. Hidden damage always surfaces, but by then it is a dispute about trust. An accident reported immediately is an ordinary working situation, and nobody is dismissed for it. Training covers how to handle fragile surfaces to make such cases rarer.

On most bookings a cleaner works alone. A standard flat cleaning is planned for one person and paid for one person, so there is no point in two of you turning up.

The exceptions are large sites: post-renovation jobs, big houses, offices and clean-ups after events. Those are handled by a team of two to four people, and working in a pair there is entirely realistic. Tell the manager you would like to be on the same shift as a particular person, and you will be scheduled together where possible.

The second option is that both of you sign up as cleaners and take bookings in the same district. You travel separately but to nearby addresses, which is convenient if you share one car.

Bringing along someone who is not employed by the company is not allowed. The insurance fund and the guarantee only cover registered staff, and the client must know exactly who is in their home.

Three working days a week come to roughly UAH 15,000–20,000 a month. The spread depends on the jobs you take: an ordinary flat cleaning pays the base rate, while post-renovation work and dry cleaning pay more.

The arithmetic is simple. At UAH 200–250 an hour and a full day of six to eight hours on bookings, three days a week gives about twenty shifts a month, which is where the range comes from.

There are two ways to raise the figure without adding days. The first is regular clients: when someone chooses you personally for a repeat cleaning, that booking pays 52 % instead of 50 %. The second is learning dry cleaning of furniture and carpets, where the hour is worth more.

Three days is a comfortable format for people combining this with studies or another job. Days are marked in the app in advance and can be changed from week to week.

You choose the districts you work in. When you join, you mark the parts of Kyiv that suit you — say, only the left bank, or only Pechersk and Holosiivskyi — and bookings come from those areas.

The point is not to spend an hour and a half travelling for a single cleaning. If there are several bookings in your district on the same day, they are scheduled one after another and are close to each other.

You can widen the area at any time: the more districts you mark, the more offers appear in the app. Cleaners with a car have more choice, since they can take jobs in the suburbs and sites where equipment has to be transported.

No booking is assigned by force. You see the address, the type of cleaning, the duration and the amount before accepting, and you can decline without explaining why. If you have already accepted, cancel early so the manager has time to find a replacement.

No, flats are only part of it. Besides homes we clean offices, coworkings, salons and shops, do post-renovation cleaning in new buildings, dry-clean furniture and carpets, and clean up after events.

You choose the direction yourself. Some people prefer quiet regular flats with the same clients; others prefer offices early in the morning or late in the evening, when nobody is around. Post-renovation jobs are physically harder but pay more.

Dry cleaning is a separate speciality: it uses professional Kärcher extractors and requires additional training first. Cleaners who have mastered it earn more for the same hour.

You can change direction at any time — just tell your manager. Nobody will force you to travel only to offices if that does not suit you, and if you want to try different types of jobs, there is nothing stopping you. Different types can even be mixed within the same week.

No. A medical book or a doctor's certificate is not needed to work as a cleaner with us. We clean flats and offices rather than handle food, so a sanitary book is not required by law and we do not ask for one.

What you do need is a passport, a tax number and a willingness to complete training before your first shift. The training takes one day: we go through the cleaning standards, working with professional chemicals and equipment, and the mistakes people most often make.

Safety is covered separately. A cleaner has to read product labels, never mix chlorine with acidic cleaners and work in gloves. We teach that at the start, and it matters more than any certificate.

The one obvious limitation is physical. The work means a whole day on your feet, bending and carrying buckets. If you have an allergy to household chemicals or back problems, tell the manager in advance — some bookings will not suit you.

Earnings are a percentage of the value of each booking. The base rate is 50 % of what the client pays. If the client chose you personally, booking a repeat cleaning specifically with you, that booking pays 52 %.

In terms of time it works out at UAH 200–250 per hour. The range depends on the type of job: post-renovation cleaning and dry cleaning pay more, because they are physically harder and require skill with the equipment.

Travel between bookings is not paid separately, but jobs are distributed by district so that you do not cross the city. You choose your own district.

Nothing is deducted for chemicals or equipment — the company provides all of it. The amount for each booking appears in the app as soon as the job is closed, and payments reach your card on schedule, regardless of when the client settles the bill. Tips, if a client leaves them, are entirely yours.

Yes. We employ cleaners officially: everyone signs a contract that sets out the rate, the payment terms and the responsibilities of both sides. No verbal arrangements and no cash in envelopes.

To get started you need a passport and a tax number. Citizens of other countries additionally need a document giving them the right to work in Ukraine, which our HR manager checks before the first shift.

The schedule is flexible. You are not tied to a five-day week: you mark in the app the days on which you are ready to take bookings. You can work three days a week, only at weekends, or take a month off and come back — your place stays.

Payments go to your card on a fixed schedule, not "when the client pays". Every amount earned and every deduction is visible in the app for each booking, so you can check the figures yourself at any time.